# Terms & Conditions – Fully Adored Products & Services
By purchasing a Fully Adored Digital Product or Service you (the Client) are entering into an agreement with 2671458 ONTARIO INC., also known as "Fully Adored", a company owned by Shahrzad Parandeh registered in Canada.
Products & Services
General Terms
By selecting a Digital Product (including e-books) or Service (including group or individual coaching programs), you agree to pay Fully Adored the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications).
Subscription payments will be charged on a pre-pay basis on the day you sign up and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
Payments for Digital Products may be done by debit or credit card on the website.
Payments for Services may be done by debit or credit card, bank transfer, or PayPal. If you decide to pay by bank transfer, you will need to send a proof of transfer to questions@fullyadored.com before the program starting date.
Digital Products and Services
By purchasing a Fully Adored Digital Product or Service, you agree to pay Fully Adored the applicable fees and recurring fees, if applicable. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Fully Adored reserves the right to change the payment terms and fees upon 10 (ten) days prior written notice to you. You are legally liable to clear all payments you have signed up for, with a given product and service. For any reasons, if you decide to withdraw and not use a program, you are still legally liable to clear the payments. You may however request for a one month pause in services, by giving written notice 10 (ten) days prior.
If your payment is not received by Fully Adored before the starting date of the Fully Adored program, you will not be entitled to start using the Service and access to coaching groups will not be setup.
In the event that you have an outstanding balance on any program or coaching container, we reserve the right to revoke access to our platform. Access will be restored once the outstanding balance has been paid in full. This policy is in place to ensure that all contractual obligations are honored by both parties.
Cancellations and Refund
Fully Adored Services
Where the contracts between you and Fully Adored are concluded at a distance, with electronic acceptance, during a 7 (seven) day period from the date the contract is entered into (the day of purchase of the Service, you have the right to cancel the purchase and receive a refund of all fees paid. Please note that if the program you purchase starts within the 7 (seven) day period you will not be entitled to a full refund and Fully Adored can retain the necessary amounts to cover the cost of the service already provided to you.
If you fail to complete a program for any reason whatsoever, you shall forfeit the full program fee and shall not be entitled to any reduction of fees.
Commitment Deposits
Some of Fully Adored Services have a limited number of attendees (including programs and events) and a deposit scheme can be available so you can demonstrate your commitment to attend. Commitment Deposits are non-refundable.
The receipt of a deposit does not imply acceptance. Fully Adored will confirm your acceptance in writing by email, and it is at the time Fully Adored send out this confirmation that a contract comes into force between the parties.
Fully Adored Digital Products
Given the nature of Fully Adored Digital Products (downloadable digital items), the Digital Products are not eligible for return or refund.
If your Fully Adored Digital Product does not perform as described in your electronic device, please email questions@fullyadored.com for assistance.
Fully Adored Services
The Services will be rendered by Shahrzad Parandeh, a certified coach, and high standards of service will be rendered by all the Fully Adored associates.
In any case, you are solely responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Fully Adored coach. As such, You agree that the Fully Adored coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any Services provided by the Fully Adored coach. You understand coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
Fully Adored or any Fully Adored coach shall not be responsible for any damages arising out of your access to or use of the Products or Services.
The time of the coaching sessions and/or location will depend on the type of Service purchased. Please refer to the specifications of your Service for further information.
Cancellation by Fully Adored
If a Fully Adored coach cancels a session, program or event due to unforeseen or unexpected circumstances, illness, technology failure, venue issues, urgent family matters or anything else outside of its control, notice will be given as soon as possible and the session shall be rescheduled by the Fully Adored coach.
If you have travelled to attend a scheduled session, program or event that has been cancelled, Fully Adored shall not be held responsible for covering any travel or accommodation costs.
Guarantees and Warranties
Fully Adored will provide you the best materials, coaching and programs but any results are exclusively dependent on you, on your own commitment, focus, follow-through, implementation, skills and communication. You agree to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the sessions, program or event.
Confidentiality
The coaching relationship, as well as all information that you share exclusively with the Fully Adored coach as part of this relationship, is bound by the principles of confidentiality.
However, please be aware that the Coaching relationship is not considered a legally confidential relationship, and thus communications are not subject to the protection of any legally recognized privilege.
Confidential Information does not include information that was in the Fully Adored coach’s possession prior to its being furnished by you; that you share on social media and it’s not exclusively shared with your Fully Adored coach; is generally known to the public or in your industry; is obtained by the Fully Adored coach from a third party, without breach of any obligation to you; is independently developed by the Fully Adored coach without use of or reference to your confidential information; or the Fully Adored coach is required by statute, lawfully issued subpoena, or by court order to disclose; is disclosed to the Fully Adored coach and as a result of such disclosure the Fully Adored coach reasonably believes there to be an imminent or likely risk of danger or harm to you or others; and involves illegal activity.
You also agree that Fully Adored can use, share and distribute your story, questions, testimonials submitted, and development path for coaching purposes to any third parties and by any means, without sharing your personal details, consisting of your last name and date of birth.
Limitation of Liability and Indemnity
Neither Fully Adored nor any other party involved in creating, producing, or delivering the Products or Services shall be liable for any direct, indirect or other damages arising out of your access to, or use of, the Products or Services. You agree to indemnify, defend and hold Fully Adored and its subsidiaries, affiliates, and their respective directors, officers, employees, agents, contractors, licensors, or any person or entity involved in the creation, production, and distribution of the Products or Services, harmless from, and against, any and all claims, liability, losses, costs and expenses incurred in connection with any breach by you of these Terms and Conditions or resulting from, or in connection with, your use of these Products or Services.
Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
Waiver
The failure of either party to enforce any provision of this agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this agreement.
Mutual Non-Disparagement
Neither party shall publicly or privately disparage each other or each other’s agents, servants or employees, but rather shall act in good faith to refrain from any conduct or communication which might reasonably be expected to interfere with each other’s business and/or personal interests.
Governing Law and Jurisdiction
These Terms and Conditions, their subject matter and their formation, are governed by Canadian law. You and we both agree that the courts of Ontario will have exclusive jurisdiction.